About
I build products that bridge technology and real human needs. From launching Albania's first Open Banking services at EasyPay to creating AI-powered compliance tools at Redocs, I've led & collaborated with cross-functional teams in several industries.
As a Fulbright Fellow at Rice, I'm deepening my expertise in engineering product management, data, and AI, blending technical curiosity with a people-first mindset.
Whether I'm leading a sprint planning meeting or building a community outside of work, my focus stays the same -- to build systems that inspire action, collaboration, and progress.
Some of my work
ReHub Compliance Automation — Redocs
Dec 2024 – Aug 2025 | NYC, Remote
- Problem: Real estate building managers struggling with manual compliance tracking.
- Solution: Built an AI-powered compliance portal using Claude AI, to automate compliance and invoice management.
- Impact: Cut manual reporting time and improved client satisfaction for 40K+ NYC buildings.
Open Banking Platform — EasyPay
Mar 2024 – Jul 2025 | Tirana, Albania
- Problem: Closed banking systems limited fintech innovation and financial accessibility.
- Solution: Led the development Albania's first Open Banking services, integrating APIs for real-time account access and direct bank payments.
- Impact: Enabled new B2B fintech integrations, launched multiple payment features (Pay by Link, loans, donations), and increased CSAT.
Trainly Wellness App — Habit-Building MVP
Jan 2024 – Jan 2025 | Ireland, Remote
- Problem: Users struggled to maintain consistent workout habits and track workout progress.
- Solution: Defined and shipped an MVP for a habit-forming wellness app, integrating APIs for workout tracking and nutrition.
- Impact: Clear MVP scope; accelerated learning and pilot traction.
Publer — Global SaaS Growth & Customer Experience
2021 – 2023 | Tirana, Albania
- Problem: Rapidly growing SaaS with 300K+ users globally, needing social media management products.
- Solution: Built and led the CX team, introduced a customer-first framework, and improved onboarding and feedback loops for key features.
- Impact: Elevated user experience and increased retention across global markets.
Product Discovery Externship — Extern (NYC)
Dec 2023 – Jan 2024 | New York, Remote
- Problem: Early-stage founders needed structured validation for new product concepts.
- Solution: Led product discovery, conducting user interviews, usability tests, and insight synthesis to refine market positioning.
- Impact: Clear MVP scope; accelerated learning and pilot traction.
Education
Master of Engineering Management & Leadership — Rice University
- Focus: Computer & Data Science, AI, Product Management
- Key Projects: AI-powered cooking assistant SaaS, ML model to predict customer churn
- Activities: President of American Society of Eng Managers, Doerr Leadership Coaching, oSTEM Mentor
BA in Computer Science — American University in Bulgaria
- Minors: Mathematics & Information Systems
- Key Projects: Neural Network "Snake Game", Big Data & ML in Smart Cities
- Activities: TEDxAUBG President, Broadway Club Choreographer, Oxford Summer School
Skills & Certifications
Product Skills
- Roadmapping
- Market Fit
- Discovery
- Stakeholder Management
- A/B Testing
Tools & Tech
- Jira
- Miro
- Figma
- Claude AI
- Python
- SQL